
(Optional) From the Zoom Assistant Desktop Panel, on the top left, click your profile icon, then click Close Assistant.(Optional) If you want to disable Zoom Assistant, uncheck Phone, to remove the visibility of Zoom Assistant.On the top right, click your profile picture or name initials.You can enable phone within Zoom Assistant while signed in to your Zoom Client.
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How to toggle the visibility on/off for Zoom Assistant from your Zoom client

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How to enable/disable Zoom Assistance with a Power Pack license from your web portal (Optional) To the right of Zoom Assistant, click the toggle to disable the feature, if you want to disable it.Click the toggle to enable Zoom Assistant if it’s not enabled.In the navigation menu, click Settings, then click the Meeting tab.You can enable phone within Zoom Assistant directly from your account on the web. How to enable/disable Zoom Assistant from your web portal Note: If Phone cannot be selected within Zoom Assistant, it means your admin didn’t provide this feature to your account, and is locked. Zoom desktop client for Windows or macOS, version 5.14.0 or higher.Zoom Phone Power Pack add-on for accessing call queues, shared line appearance, and shared line groups functions.
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How to toggle the visibility On/Off for Zoom Assistant from your Zoom client.How to enable Zoom Assistant with a Power Pack license from your web portal.How to enable Zoom Assistant from your web portal.Note: Zoom Assistant is not available to Zoom Phone Basic users and requires a Zoom Pro license. If enabled by their admin, users can decide if they want to enable or disable it from their own web portal settings and control its functionality from their clients. With the addition of a Power Pack license, Zoom Assistant functionalities expand to include the Power Pack Desktop experience such as answering and transferring calls for call queues, shared line appearance, and shared line groups. The panel can be docked to the left and right sides of a computer screen. Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed dial, make and receive calls, and transfer calls.
